More abt my new phone

 

I sould have done this a long time ago, but:  I've recently changed to a Sony Ericsson W595!! (below). It was great to get rid of Nokia :)

After using a sony ericsson phone is secondary sch (think it was the first phone i got) i simply couldn’t get used to my nokia 5300 music express. But i held on to it cos of its music and radio. And now, this w595 guy has it all-music, radio, accelerometer and a 3.2MP camera and more! It’s all nice, except this thing that happened:

I found out that i couldn’t do a phone-to-phone transfer of contacts and thus, transferred all my contacts to my PC and backed it up. And when i tried to sync it with a Sony Ericsson PC suite software, i couldn’t sync the entire list. I am sure that the contacts are getting synced to the phone memory and not the SIM card and yes, i’ve tried trouble shooting it myself. So, i decided to call up the sony ericsson service centre. Here’s my experience:

Attempt 1: A lady, sounding quite old, answered the phone. I explained EVERYTHING to her, all the technical details about how i’ve tried to sync and all. And at the end, i was told that she would go call for ‘technical assistance’. And she came back to tell me that the ‘technical person’ was busy at the moment and that i would be called up again. I gave her my phone number but was never called back :P

Attempt 2: This guy called James took my call and this time, i kept the explanation shorter. He asked me to update my suite software with the one from the net, as I’d used the CD version of it. I did just that and nope, I still had the same problem. Now, James had earlier told me to call back if the solution didn’t work and that he would offer me an appointment with a technician and i can bring my laptop and all and get the problem fixed. i called back. Another guy answered, claiming that James was out and yup, u can guess what happened. I was told that i would be called back with the details of the appointment with the technician. So, i gave him my phone number but was never called back :P

Attempt 3: Now i’ve kinda made some advancement. A girl answered my phone, and after i explained, she admitted that  indeed, i was supposed to be called back (phew! at least there is some record). And that she’ld inform the deputy manager about it. And u can guess what happened. I was never called back.

And do stay tuned for attempt 4.